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Shipping & Return Policies

Shipping & Return Policies

SHIPPING IS FREE ON ALL ORDERS OVER $99



Shipping of parts is usually five to seven business days, scooters delivered prepped are 10-14 days. Same day pick up or delivery of in stock scooters parts and everything we have in our retail store.*

We do not ship anything to Canada for FREE. We will contact after your purchase with a quote that must be paid before shipping.

Large items are costly to ship plus incurr duty fees please keep this in mind when ordering

Scooters are delivered door-to-door completely "Ready-to-Ride" locally only

Choose 99 for ready to ride at checkout or call for special discounts we have for delivery also

. All scooters are assembled prepped and road tested before delivery. We will contact you with delivery info within 48hrs-72hrs after ordering.

There will be additional shipping charges for scooters and all heavy and/or bulky large items West of MS. These states include but not limited to HI, AL, CA, NM, NV,WA and OR. Plus all Canada orders have extra charges which we will contact you once order is placed

All SALES ARE FINAL. There are no returns on scooters, go carts, or ATVs due to shipping expenses.

All SALES ARE FINAL there are no returns on scooters go carts or ATVs due to shipping expenses. Any returns for defective parts or products must have a RMA issued within 3 days to return for credit or replacement. Product must be returned in 14 days of delivery. There are no exceptions or returns that will be accepted unless all materials are return with all boxes, lables, warranty cards and ALL PARTS MUST BE RETURN

Do not send anything back unless its approved. We know mistakes can happen we are only human just as you are and we will work with anyone being reasonable.

NO RETURNS ON ELECTRICAL PRODUCTS

NO RMA number no return no refund or credit or replacement. Please do not buy our products with intent on using and returning. Scootertronics offers email and phone support for all our scooters.

With the addition of a full time shop and retail location we are able to better serve internet purchases as well as local customers on all our scooters. Most internet retailers are not scooter shops but simply drop shipping without a shop for warranty service.

Free Shipping does not apply to scooters, go carts or ATVS not are assembled and prepped at your shop and delivered outside our local area 50 miles.

We do ship scooters to Hawaii and Alaska. Please call to obtain quote. We can arrange this, it's easy to ship out to you.

Scootertronics offers email and phone support for all our scooters. With the addition of a full time shop and retail location we are able to better serve internet purchases as well as local pick ups on all our scooters. Because our tech preps and services scooters daily, we can offer technical help to all customers.

Scootertronics and its Distributors reserve the right to change any description or specs without notice. This is only due to manufacturers changing colors and specs with informing us or supplying new pics. This rarely happens.

When buying scooters, go carts and ATVs please know your state laws. This is completely up to you and not Scootertronics. Although we know most they are always changing we will assit you in getting correct info.

Buyer acknowledges that he or she is qualified to operate this product, and is in proper physical condition to participate in such activities. The buyer also agrees to assume all risks when operating or allowing others to operate his or her product. If the buyer does not feel capable of operating the product, he or she must find professional training for such activities.

Shipping Policy



The company policy is to process all orders within 2-3 business days before shipping. There can be unexpected delays with manufacturers and distributors which can add time to shipping and delivery time. We will email you if there will be a delay or with stock issues. Please be aware parts and service for chinese scooters is still evolving with all the different makes and models parts can be difficult at times.

All parts and accessories ship via the USPS or UPS and are shipped within 24-48 business hours when in stock, we will contact if your order is not in stock with shipping time. All scooter accessories have their own shipping rates which are applied (you choose) at check out. Free shipping on orders over $99 dollars. Also if you are in a remote area and US Priority Mail can not be used due to size and weight of item there are extra charges ie: exhaust pipes shipping to ND, SD, UT, OR, WA, HI, AL and some other areas on the West coast and North West US for all products that can not ship USPS like trunks and exhaust pipes.

We do not ship anything to Canada for FREE. We will contact after your purchase with a quote that must be paid before shipping.

Large items are costly to ship plus incurr duty fees please keep this in mind when ordering

Billing Policy



When ordering your scooter, parts, or accessories, your credit card is not charged until we know your item is available and when it will ship. If your item is not in stock we will email with time of delivery.

Return Policy
Any returns for defective parts or products must have a RMA issued within 14 days to return for credit or replacement. You must contact us in writing within three days. 30 percent restocking fee on any return products.

There are no returns of scooters, go carts or atvs.

NO RETURNS ON ELECTRICAL PRODUCTS

NO RMA number, no return, no refund, or credit or replacement. Please do not buy our products with intent on using and returning.

Helmets cannot be returned, only exchanged. Cannot be resold - are not considered new.

Additional Important Shipping Information



Shipping Updates for Orders over $99.99 as of 11/2008.

  • Free Shipping Orders Over $99.99
  • Parts USPS Priority $5.99
  • Parts FEDEX Ground $7.99 Not Faster Shipping
  • Scooter Residence Delivery
  • Scooter Business Delivery
  • Helmet Free
  • Mods $99
  • Mods $199

    Don't forget to read our blog for special scooter news and offers Scooter Commuter News for news, specials, and information about Scootertronics and the state of the scooter market. You'll also find reviews of our scooters by our tech expert Michael, and information on high performance parts.
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    ATV Shipping Information

    Get Free ATV Go Cart Shipping To A Terminal



    Do You Have Additional Shipping Questions?

    CONTACT INFORMATION:

    The Scooter Shop Scootertronics, LLC
    104 Fredrick Rd
    Thurmont, MD 21788
    Phone: 1-800-743-8702 or (240) 288-8220
    Email:
    Info@Scootertronics.com
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    Scooter and ATV Freight Terminal Deliveries

    If you want terminal pick up we can get your scooter or ATV as close to you as possible. Here is a partial listing of terminals arranged by city alphabetically by region.

    North Eastern US Albany NY; Boston MA; Buffalo NY; Hartford CT; Newburgh NY; New York NY; Philadelphia PA; Pittsburgh PA; Rochester NY; Syracuse NY
    Central Eastern US Baltimore MD; Charleston SC; Charlotte NC; Columbia SC; Greensboro NC; Greenville SC; Norfolk VA; Raleigh NC; Richmond VA; Washington DC;
    South Eastern US Atlanta GA; Jackson MS ; Jacksonville FL; Miami FL; Orlando FL; Pensacola FL; Tampa FL
    North Middle US Chicago IL; Detroit MI; Milwaukee WI; Minneapolis MN;
    Central Middle US Cincinnati OH; Cleveland OH; Columbus OH; Dayton OH; Indianapolis IN; Kansas City MO; Knoxville TN; Louisville KY; Memphis TN; Nashville TN; Oklahoma City OK ; St. Louis MO; Toledo OH; Tri Cities TN; Tulsa OK
    Southern Middle US Austin TX; Baton Rouge LA; Birmingham AL; Brownsville TX; Corpus Christi TX; Dallas/Ft. Worth TX; El Paso TX; Harlingen TX; Houston TX; Huntsville AL; Lafayette LA; Laredo TX; Little Rock AR; McAllen TX; Mobile AL; New Orleans LA; San Antonio TX;
    North Western US Denver CO; Omaha NE; Portland OR; Seattle WA;
    Central Western US Sacramento CA; Salt Lake City UT; San Francisco CA;
    Southern Western US Albuquerque NM; Phoenix AZ; Tucson AZ; Los Angeles CA; Las Vegas NV; San Diego CA

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    WARNING!! YOU ACKNOWLEDGE THAT THE USE OF MOTORIZED VEHICLES CAN BE DANGEROUS AND MAY LEAD TO SERIOUS INJURY OR DEATH. These inherent risks and dangers may be caused by buyer's own actions or inactions, the actions or inactions of others participating or not participating in the activity, the condition in which the activity takes place, or the negligence of others. There may be additional risks, including social and economic loss, either known or unknown to Purchaser, not readily foreseeable, and buyer fully accepts and assumes responsibility for all such risks, losses, costs, and damages incurred as a result of Purchaser's participation in riding activities, AS EVEN PROPER OPERATION AND USE OF A MOTORIZED VEHICLE MAY NOT PREVENT SERIOUS INJURY OR DEATH.





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Leo Vince GY6 50 Exhaust
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Tecnigas Next-R Minarelli Vertical 98-02
Price: $179.99
Sale: $169.99
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Scootertronics experience in repairs and upgrades for all types of scooters from Vespa Piaggio Yamaha Honda Linhai GY6 and CN250 scooter and go cart engines plus ATVs gives Scootertronics the knowledge and expertise to get you the correct information to make an informed purchase.

The Chinese scooters and those from Taiwan all use these GY6 engines in all their scooters and go carts. Scootertronics has since 2003 been at the forefront of this industry giving Scootertronics the knowledge that is gained from experience doing it full from our shop. Everything we offer we have tried ourselves and know it works. We have sold scooters and parts nationwide to all kinds of customers for all types, brands and names that are produced in Asia. This is what we are about so then what we are not about is a warehouse with a whole bunch of scooters and parts that we dropship* without a care in the world is what we are not about nor order takers sitting in a room not knowing what we are selling nor are we a clearance house with every single part in stock every single day. We do it right the first time to add freedom to your life and value to your purchase and never misleading you to make ourselves look good or someone else look bad, we make mistakes like most humans and we readily admit when we do. With Scootertronics you get peace of mind with your new scooter. "Ready to Ride" means when you buy from Scootertronics, You get your new scooter professionally assembled, prepared, test ridden and safety checked. You also have the option to buy your performance upgrades and have them installed with the same "Ready to Ride" peace of mind that you simply cannot get with another scooter dealer!

Over $99.99

48 Lower States Only

yamaha zuma to cleveland cyclewerks motorcycles
Leo Vince GY6 50 Exhaust
Price: $179.99
Sale: $169.99
NCY Minarelli Yamaha Zuma Exhaust
Price: $249.99
Sale: $169.99
Yamaha Zuma 50 Carb Upgrade Kit
Price: $99.99
Sale: $89.99
Tecnigas Next-R Minarelli Vertical 98-02
Price: $179.99
Sale: $149.99
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